Healthcare providers can conduct HIPAA-compliant transactions with Blue Cross two ways:

• An approved practice management/EHR software vendor

  • To find out if your practice management/EHR vendor is approved with us, view our Vendor Functionality Matrix. 
  • If you need help selecting a vendor, we've preparted a list of questions that may be helpful to ask prospective vendors. 

• Our website, ProviderAccess

  • If you haven't already done so, Register Now for ProviderAccess
  • Many parts of our website are secure. Always log in to ProviderAccess to ensure that you're able to access all functions and information.
  • Once logged in, you can verify eligibility and benefits, file claims, view audit reports and remittance notices, submit patient referrals, request a medical necessity review, and much more. 
  • Contact Provider eSolutions if you need help with our site: Ask-EDI@bcbsal.org or 205-220-6899.

ProviderAccess Video Tutorials:

• Dental Eligibility and Benefits Tutorial
• Eligibility and Benefits Tutorial
• Online EDI Tutorial
• Welcome to ProviderAccess