PA Resources Portlet

Resources

CODING & DOCUMENTATION

EDUCATION & EVENTS

ENROLLMENT & CREDENTIALING

FORMS & MANUALS

PHARMACY

POLICIES & GUIDELINES

PRE-SERVICE REVIEW

PROGRAMS & INITIATIVES

AMA/FEP Hypertension Management Project

Behavioral Health

BlueCard Program

Choosing Wisely®

Healthcare Reform

Oncology Select

Opioid Management

Patient Satisfaction

Preferred Radiology Program

Select Programs

Telemedicine

PROVIDER eSOLUTIONS

PROVIDER NETWORKS & SPECIALTIES

PA Dynamic Rendering

Patient Satisfaction

Patient Satisfaction

In an effort to help our customers make more informed decisions, satisfaction surveys will be collected for providers who treat Blue Cross and Blue Shield of Alabama patients. Consumers have expressed a strong desire for consumer ratings and reviews for Blue Cross providers. Patients have been found to be more engaged if given the opportunity to voice their opinions.

The survey collection process began in early 2010. The ability to submit a survey for a particular provider is based on the submission of a claim for that patient, by that provider, and the surveys will only be completed electronically behind AlabamaBlue.com/myBlueCross. This site requires a secure log-in.

Patient Satisfaction FAQs