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PA Dynamic Rendering

Care Alerts

Care Alerts notify providers when an attributed patient has an emergency room visit or is admitted to or discharged from a hospital.

Physicians and physician extenders in obstetrics-gynecology or a primary care field can subscribe to receive the types of alerts (emergency room visit, hospital admission, and/or hospital discharge) they want to receive about their patients and select how they'd like to receive them (Direct message*, secure email, and/or fax). 

ProviderAccess Administrators: Enroll Providers Online for Care Alerts

  1. Log in to ProviderAccess.
  2. Click "Users" in the upper right corner of screen.
  3. Select the tab labeled, "Care Alerts." 

*Direct messages are similar to email but are delivered right to your electronic health record (EHR) system securely and almost immediately. Contact your EHR vendor to obtain a Direct messaging address if you do not already have one.

Benefits of Receiving Care Alerts

  • Patient care management is improved through:
    • Awareness of patient care received outside your office.
    • Identified opportunities to close patient gaps in care.
    • Better transition of care after hospital discharge.
  • Potential improvement in these performance measures:
    • Plan All-Cause Readmissions (Hospital Readmissions)
    • Medication Reconciliation Post Discharge for Blue Advantage® Members

*Direct messaging is a technology standard required by the Office of the National Coordinator (ONC)-certified EHR solutions for the secure exchange of clinical information via the Internet.