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Coronavirus (COVID-19) Provider Update Center
We are continuing to monitor the outbreak of Coronavirus Disease 2019 (COVID-19) and will provide information and updates for healthcare providers on this site.
Blue Cross and Blue Shield Plans nationwide are implementing various types of cost-sharing waivers as a result of COVID-19. Always check eligibility and benefits through ProviderAccess or your practice management system to confirm coverage and cost-sharing details.
Testing
For information about COVID-19 testing and specimen collection codes, go to our COVID-19 Testing page, where you'll find a summary of the coding instructions provided by the CDC, World Health Organization and CMS.
Treatment
Refer to our COVID-19 Treatment page for information about diagnosis codes to be used for coronavirus-related services.
Telehealth
Due to COVID-19, Blue Cross and Blue Shield of Alabama expanded coverage for telehealth services effective March 1, 2020. This expansion of services will expire on July 31, 2020. See our Telehealth page for more detailed information about eligible providers and services.