Resources

BlueCard^® is a national program that enables members of one BCBS Plan to obtain healthcare service benefits while traveling or living in another BCBS Plan’s service area. The program links participating healthcare providers with the independent BCBS Plans across the country and in more than 200 countries and territories worldwide through a single electronic network for claims processing and reimbursement.

The BlueCard Program lets you conveniently submit claims for members from other BCBS Plans, including international BCBS Plans, directly to Blue Cross and Blue Shield of Alabama. As such, Blue Cross and Blue Shield of Alabama will be your only point of contact for all of your claims-related questions.

BlueCard Publications:

• BlueCard Claims Filing
• BlueCard Program Provider Manual
• Glossary of Terms
• Medicaid Claims Handling for Medicaid Members

Contact information:

• BlueCard Eligibility: 1-800-676-BLUE (2583)
• Blue Cross and Blue Shield of Alabama Provider Customer Service: 1-877-231-7239